Gold Custom concierge
Talk to a person.
Questions about an order, a return, sizing or a repair on the bench. Our Los Angeles team answers calls and email Monday through Saturday.
Reach us directly
We're at your service.
Call us+1 (323) 688-8837Fastest for anything time-sensitiveEmail usmr10k@goldcustom.comReplies within one business day. Include your order number.
Coming to see us? The showroom's hours, directions and parking are on the showroom page.
Explore the collectionAnswer it yourself
Most-asked, already written down.
- Where is my order?Track a shipment and see every order on your account.
- Returns and exchanges14 days to return an unworn piece. Custom orders are final sale.
- Shipping and deliveryFree insured US shipping over $99, signature required on arrival.
- Repair in progressTurnaround times by service, and how to check on a piece at the bench.