Privacy Policy for Gold Custom Los Angeles

Gold Custom Los Angeles ("Gold Custom", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you use our website https://goldcustom.com ("Site").

1. Privacy Policy for Gold Custom Los Angeles

We collect personal and non-personal information such as: - Name, email, phone number, billing/shipping address - Payment information (processed via secure third-party services) - Device and browser info, cookies, IP address, browsing activity

2. How We Use Your Information

- Fulfill orders and process payments - Send order updates and promotional messages - Improve user experience and site performance - Comply with legal obligations

3. Financing and Third-Party Applications

We partner with Acima, Synchrony, American First, and others to offer financing. When you apply for financing, you are redirected to their platform and subject to their privacy practices.

4. Advertising and Retargeting

We use tools like Meta Pixel, Google Ads, and TikTok to retarget visitors and show personalized ads. You can opt-out through those platforms' ad settings.

5. Email and SMS Marketing

By submitting your contact info, you consent to receive promotional emails and texts. Consent is not required for purchase. You may unsubscribe at any time.

6. Sharing Your Information

We do not sell your personal data. We may share it with: - Payment and shipping providers - Marketing and CRM platforms (e.g., Klaviyo, GoHighLevel) - Legal authorities if required

7. Cookie Policy

We use cookies for analytics, personalization, and advertising. You can manage your preferences via your browser settings.

8. Data Security

We implement SSL encryption and other security measures to protect your data. In the event of a breach, affected users will be notified as required by law.

9. Data Retention

We retain data as needed to fulfill services and comply with regulations. You can request deletion at any time.

10. California Privacy Rights (CCPA)

California residents may request access to, or deletion of, their personal information, or opt out of data sale (we do not sell data).

11. GDPR Compliance (Optional)

If you are located in the EU, you may request access, correction, deletion, or restriction of your personal data.

12. Children's Privacy

We do not knowingly collect data from anyone under the age of 13.

13. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

14. Contact Us

For questions or requests:
Support@GoldCustom.com
Gold Custom Los Angeles – DTLA Showroom
Call us : 323-688-8837